Dr Robert Camp will discuss the critical need for benchmarking with today’s imperatives demanding a focus on Leadership and Strategic Planning, as well as Innovative Change; the global initiatives for excellence driving worldwide searches for best practice mastery; proven steps for success including Improve a Critical Process (What); Sourcing Best Practice Partners (Whom); Document Superior Practices (Information Resources); and Breakthrough Results Continue.

• Overview of Benchmarking
• What Benchmarking Is and What Benchmarking is Not
• How Benchmarking Benefits the Organisation
• Basic Approaches to Carrying Out a Benchmarking Study
• Methodology Framework for Benchmarking
• Best Practices arising from Benchmarking of organisational Leadership and Strategic Planning

Dr Holger Kohl will cover numerous national and international practical examples of how benchmarking resulted in the implementation of best practices in Leadership Sustainability, Triple Bottom Line and Strategic Planning for Business Continuity, by using the structured benchmarking model of the Information Centre Benchmarking at Fraunhofer IPK, Berlin. Additionally the presentation will cover how benchmarking can be applied for optimization of business processes and corporate strategic orientation.

Bruce Searles will cover the planning and prioritization for a benchmarking project in Leadership and Strategic Planning to ensure benefits are maximized for the organization.

Participants will practice how to determine the topic and scope for their own benchmarking project.

Dr Robin Mann will explain how to undertake research to understand the “area of focus to be benchmarked”. It typically involves identifying appropriate measures, measuring performance, and collecting research information to understand the process/activity in more detail prior to site visits. In particular, web-based research is recommended to find benchmarks and obtain insights to best practices. Dr Mann will provide a demonstration of the Business Performance Improvement Resource (BPIR.com) website that will assist in this process. An example of web based research to identify best practices in Leadership and Strategic Planning will be shown and the results will be made available to delegates.

Dr Mann, Mr Searles and other GBN members will then facilitate group workshops on how to collect and analyze benchmark data in Leadership and Strategic Planning for their own benchmarking project.

Bruce Searles will cover how to identify the right benchmarking partners for you and how to identify the best practices that will be relevant to adapt in order to sustain your organization.

Groups of participants will then be facilitated to practice how to identify benchmarking partners and source best practices for their own benchmarking project, followed by facilitated sharing and learning of best practices in Leadership and Strategic Planning for Sustainability.

Suresh Lulla will explain the benchmarking mantra advocated by BestPrax: Share, Learn and Grow. Earlier this year, through a structured process, 16 Indian organizations agreed to Share 10 best practices each, in Leadership and Strategic Planning. They are now ready to migrate to the next step, Learn, and thereafter Grow.

Navin Kapoor will present a case study on how benchmarking was conducted by an organization in Dubai

Dr Holger Kohl will cover how to make recommendations for improvement based on the sharing and learning component of the benchmarking, with a particular emphasis on business continuity and sustainability. He will also cover how to develop a project plan and how to report on and review the benchmarking project. In addition he will also cover how to transfer knowledge and buy-in to make sustainable improvements in the organization and how to review the benchmarking and its implementation.

Dr Robin Mann will facilitate a Lesson Learned session; and encourage participants to share their proposed action plans.